Meet Joe and Kayla Clark – FroJoe Tech Support Experts
Our Story: Why We Understand What You Need#
In 2020, a medical reality forced us to make a choice: Find a lifestyle that worked for our health, or spend years managing a traditional life that didn’t.
We chose our sailboat.
That decision taught us something that no certification or training could: What it actually means to depend on technology when local repair shops don’t exist.
When your computer fails while you’re sailing the Intercoastal Waterway, you can’t drive to Best Buy. When your WiFi cuts out mid-transaction, you can’t call a local tech support company that works 9-to-5. When you’re managing your finances, running your business, or staying connected with family—and your system goes down—that’s not just inconvenient. It’s a real crisis.
We’ve lived that reality. We’ve troubleshot system failures in storms. We’ve managed security threats with spotty connectivity. We’ve learned what “reliable tech support” actually means when reliability is the difference between normalcy and catastrophe.
Now, we use that experience to serve people like us: nomads, traveling professionals, sailors, RVers, and financially secure retirees who understand that technology is critical infrastructure, not a luxury.
Meet the Team#
Kayla Clark – On-Site Technical Expert#
Kayla is the person you’ll meet when we’re in your area handling implementation, setup, and troubleshooting.
Her Expertise: She holds a BS in Information Technology and Security with a minor in Information Assurance, along with advanced certifications in Microsoft systems and Cisco networking. What that means in plain language: She understands how systems work end-to-end, how to secure them against real threats, and how to design networks that actually function reliably.
Kayla stays current with evolving security threats through ongoing professional education. When she sets up your system, you’re not getting last year’s approach—you’re getting cutting-edge security practices applied to your specific situation.
What She Does:
- On-site computer setup and troubleshooting
- Network design and WiFi optimization
- Security implementation and threat prevention
- System performance optimization
- Real-time problem solving when something goes wrong
Joe Clark – Infrastructure & Systems Designer#
Joe handles the deeper technical planning: infrastructure design, web development, system architecture, and consultation for artists and independent professionals.
His Expertise: He holds CompTIA A+ certification and has advanced training in enterprise networking. More importantly, he approaches technology from an ecosystem perspective—not “fix this one computer,” but “how does this fit into your complete digital infrastructure?”
What He Does:
- System and network architecture design
- Web development and site optimization
- Data storage and backup strategy
- Security planning and vulnerability assessment
- Consultation for independent professionals and creative businesses
How We Work#
When We’re In Your Area#
Local, in-person support: We meet with you, handle setup, troubleshooting, and implementation. This is where you get face-to-face service and hands-on support.
Service Areas:
- Oriental, NC and surrounding areas
- New Bern, Pamlico Sound, Beaufort, Ocracoke & surrounding NC areas
- Ludington, Bad Axe, Petoskey, Ypsilanti & surrounding Michigan areas
- Rockland, Belfast, Penobscot Bay & surrounding Maine areas
While We’re Traveling#
Scheduled support along our route: As we move between locations, we schedule work with clients we serve across our travel path. If you’re in our route, we can plan regular service visits.
Anywhere, Anytime#
Remote support relationships: This is our core model. Whether you’re in one of our service areas or elsewhere, we provide remote monitoring, security management, updates, and rapid-response support. You get tech support that doesn’t depend on geography or time zones.
What We Focus On#
Practical Solutions
Reliability First
Security That Matters
Your Lifestyle, Not Your Tech
Who We Serve#
- Homeowners managing their personal computers and wanting reliable support
- Small and medium businesses that need tech support without enterprise complexity
- Nonprofits with limited IT budgets and needs for dependable security
- Traveling professionals, sailors, and RVers who need reliable support across distances and time zones
- Financially secure retirees managing critical systems and financial data while traveling
- Independent artists and photographers who need systems designed around their creative work
Our Commitment#
We built FroJoe around a simple principle:
Provide high-quality, dependable technical support at fair rates. Treat every client—whether a neighbor in town or someone we meet along our travels—with the same care and expertise.
We understand that technology should solve problems, protect your data, and work without creating stress. That’s what we deliver.
Ready to Work With Us?#
Whether you need IT support, a new website, a business phone system, or reliable tech backup while you’re on the move—let’s talk about your situation.
📞 Call us: 231-487-2088 | 💬 Send us a message | Text anytime: 231-487-2088
We’ll answer your questions, listen to what you actually need, and show you how we can help. No pressure. No sales pitch. Just real conversation.
About FroJoe LLC#
FroJoe LLC is a Michigan registered and domiciled business providing remote and on-site technical support across the country.
We specialize in a remote-first approach combining:
- Continuous system monitoring to catch issues before they affect you
- Proactive security management and threat prevention
- Automatic updates and patch management
- Data backup and recovery systems
- Rapid response when you need immediate help
Our clients get peace of mind knowing their systems are constantly monitored, secured, and maintained—whether they’re at home, running a business, or traveling the world.